The core of Lean and the Toyota Production System is the Plan-Do-Check-Act (PDCA) or Plan-Do-Study-Adjust (PDSA) mindset. It's a structured approach for problem-solving and improvement. However, as with many Lean methods, it's easy for people to go through the motions. Or, they might be pressured into doing so because of their workplace culture and the behavior of their leaders. What some might call “Fake PDSA” might be described as “Plan-Do-Rationalize-Justify” where people feel pressured to […]
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